CST: 29/09/2016 15:18:02   

hc1.com(R) Healthcare CRM Achieves Record Adoption

233 Days ago

Cloud Leader Now Personalizing the Healthcare Experience Across 850 Client Sites

INDIANAPOLIS, IN--(Marketwired - Feb 9, 2016) - hc1.com, inventor of the world's leading healthcare relationship management platform, announced its healthcare CRM is now in use at over 850 health system, diagnostic lab, ambulatory, and post acute care locations across the globe. As healthcare executives rush to position for success in today's consumer-driven, quality-based care environment, hc1 has emerged as the premier CRM partner focused exclusively on healthcare.

"We chose hc1 because they exclusively focus on the unique requirements of the healthcare market," said Evan Haupt, vice president of Ammon Analytical Laboratory. "Their healthcare-specific CRM platform, deep expertise, and superior dashboards dramatically outperform horizontal CRM companies that tend to approach healthcare as an afterthought."

The hc1 Healthcare Relationship Cloud® has received wide recognition including being named Best CRM for Diagnostic Healthcare Organizations by Frost & Sullivan. The platform's proven ability to make healthcare organizations more successful by personalizing the healthcare experience for consumers, patients, and providers is achieved by automatically unifying business and clinical data into individualized profiles to ensure action and accountability across the continuum of care.

"2015 was a monumental year for hc1.com as our passion and exclusive commitment to improving healthcare was rewarded by record adoption among healthcare executives who share our vision," said Brad Bostic, CEO of hc1.com. "The combination of new clients, expansion with existing clients, and replacement of failed generic CRM implementations with hc1's healthcare-specific CRM resulted in record growth. Above all, our growth in 2015 was a credit to our team's approach to partnering with our clients and enabling them to compete and win in today's competitive healthcare environment."

Recent hc1 client additions include:

  • Mid America Clinical Laboratories (MACL), Indianapolis, Ind. -- One of the largest lab companies in the US and the largest clinical lab in Indiana, MACL selected hc1 to improve client service, gain visibility into laboratory utilization trends, and optimize supply management.

  • American Senior Communities -- The largest single-state post acute care company, ASC selected hc1 to collaborate with referring providers and payers while optimizing patient care and financial success under the new Medicare CJR (Comprehensive Care for Joint Replacement) bundled payment model.

  • GoPath Laboratories, Buffalo Grove, Ill. -- A fast growing Chicago-based cancer-specific genetic and anatomic pathology lab, GoPath Laboratories selected hc1 to optimize its growth initiatives and deliver superior client service.

  • Adventist Health's Lodi Health Laboratory, Lodi, Calif. -- A health system lab within the Adventist Health system, Lodi Health Laboratory selected hc1 to gain transparency into key performance metrics, reduce turnaround times, and drive action resulting in better client service and patient care.

hc1.com also launched its technology partner community, hc1 Apps (www.hc1apps.com), and added six hc1 Apps partners in 2015. hc1 Apps is a healthcare innovation marketplace that enables approved third party partners to extend the hc1 Platform to drive enhanced value for consumers and providers.

About hc1.com
The hc1® Healthcare Relationship Cloud® enables health systems and diagnostic labs to personalize the healthcare experience for patients and providers throughout the entire care journey. hc1 has been adopted across more than 850 locations around the globe and has processed over two billion clinical transactions to date, generating more than 30 million consumer profiles enabling a five star service experience for industry leaders including Cleveland Clinic, Alere, Sonic Healthcare and AmeriPath. The company has received accolades from Gartner Research and was named "Best Healthcare CRM for Diagnostic Laboratories" by Frost & Sullivan. To learn more about hc1, please visit www.hc1.com and follow us on Twitter @hc1_HRM, LinkedIn, and Facebook.

For information contact:

Linda Muskin
847-432-7300
Email Contact

Mara Conklin
678-825-2000
Email Contact